Payment, Deposit & Cancellation Policy
Deposit & COVID-19 protections
We take a $400 CAD deposit in order to secure your dates.
In the event that the charter can’t proceed due to COVID-19, that deposit will be refundable (less payment processing fees). This means your deposit is refundable if there are related governmental travel restrictions or prescribed medical or disease limitations that prevent the charter from occurring, or if you are prevented from travelling to Campbell River by reason of a transportation provider withdrawing their services due to COVID-19.
The balance of your charter fees is due prior to departure.
If you cancel for any reason not related to COVID-19 as described above:
(a) if you cancel 60 days or more from the date of your trip, your deposit will be refunded; and
(b) if you cancel within 60 days of the date of your trip, your deposit will not be refunded.
We reserve the right to cancel a booking at any time due to circumstances beyond our control, such as unsafe weather conditions. If that happens, your deposit will be refunded in full if we can’t reschedule a mutually agreeable date.
Visa, Mastercard, American Express, and e-Transfer